If you have any problem, please do not hesitate to contact us.
If your package shipped by Express Delivery, please give us a valid delivery phone number, and also a full and accurate shipping address.
If you are not satisfied with your purchase .please contact us quickly, we can exchange one to you,but buyers is responsible for the returning shiping cost .
If you have any item proplem, just email us quickly, we will do our best to slove it in 24 hours. thank you!
If you want more items we can give you a little discout,thank you!
International Buyers Please Noticed
a) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility, but we'll try to lower the value in the invoice to help you avoide the customs taxes or just pay little taxes.
b) Please check with your country’s customs office to determine what these additional costs will be prior to bidding.
Your understanding and attention is highly appreciated.
About the customs problems and Tax:
1. we have professional shipping company and there is no any failed customs experience before. (We have special method to send out together those stickers to avoid customs problems)
2. We always declare below USD$100 to save tax. Please leave us message if you have special requests for the declared value.
Shipping & Tracking number
The item will be shipped with a cleared payment. Please include your phone number in the payment note for prompt and secure shipment.
We can send international shipment via DHL, UPS, EMS, Fedex or TNT, the shipment usually takes about 4 to10 days to arrive to your country. The choice of courier company is depending on buyer's request, We reserves the right to choose courier company according to buyer's order.
For the shipping to Brazil, Russia, Argentina and Ukraine, Russia, we have to deliver via post office (EMS) for the local customs limitations, and it takes about 1-2 weeks to deliver your order.
Any item from us is trackable online during delivery. The tracking number will be offered on your order details after shipment arranged.
* We accept payment paypal, western union, bank..
Our office hours are :
Any questions about the item or have any trouble while using this item,please feel free to contact us(message or email us), we will reply to you within 24 hours : )
our time zone: GMT+0800
our working hours: 9:00- 19:00, 6 days a week, except public holidays.
We offer 12 months warranty for all goods dated from the delivery date of your order. And we supply life time technical enquiry and support. Your message will be answered within 24 hours if not at holiday.
Every item is tested and well packed before shipped out, you are possible to get a defective item damaged by the rude logistics service. If so, please contact us within 3 days after you getting it. We will send you new accessories or the whole new product for replacement.
Hope we can do more business in the further!
Looking forward cooperation with you in the future!Waiting for your new order!